Custom Briefings Email Help
Not receiving daily briefings in your Inbox? Can’t see any images?
To ensure that you receive your briefing each day in your Inbox, you should "whitelist" the briefing’s email address — meaning it should be marked as "safe" in your email client or should be added to your contacts. Email clients also try to protect you from "Spam" or "Junk" mail by blocking images.
Since each email client is different, below are the most common email clients with step-by-step instructions on how to "whitelist" the briefing’s email address and how set the email client to always display images.
With these steps, you will always receive and see the briefing in its entirety, making it much easier for you to absorb your daily news.
Custom Briefings recommends and supports the following email clients:
- AOL (6.0+)
- Mac Mail
- Outlook 2003
- Outlook 2007
Other browsers may rendering our email products to some degree, but we do not test or design for email clients/web browsers not on this list.
PDA Devices: Our mailings are sent out using multi-part MIME. How certain PDAs render the emails depends on the device itself, the service provider, and the email client on the device. If you are having trouble viewing our Briefing on your PDA, please click the "If you are unable to see the message below, click here to view" link at the top of your Briefing email. Please click this link to view the briefing in a web browser.
If you have any other questions or need additional assistance, please send an email to